Home Energy Team at the Centre for Sustainable Energy

  • Type of SEND provision:


The Home Energy Team at the Centre for Sustainable Energy provides free, local and impartial energy saving advice.

  • Free telephone advice line Mon – Fri 9am to 5pm 0800 082 2234
  • Useful advice website www.cse.org.uk/loveyourhome
  • Advice available for home owners, private and social tenants and private sector landlords
  • Advice on insulation and heating improvements, grants and discounts, energy bills including debt, switching energy suppliers, understanding meters including smart meters, energy consumption and condensation, damp and mould treatment.
  • Help to access the energy companies and WPD Priority Services Register
  • Home visits for more complex bill or switching enquiries, heating controls advice e.g. controlling night storage heaters, and condensation, damp and mould advice.
  • Support and advice for clients looking to remove a prepayment meter.
  • Onward referrals to installers of insulation and heating improvements
  • Onward referrals to other agencies for further support e.g. other debt advice, charity searches for funding
  • Some benefits work but likely to refer on for more complex benefits work

General info

Further information

  • Are you eligible
  • Contact provider for details

  • How to access
  • Contact provider for details

  • When is it available
  • Contact Hours 9am to 5pm