Healthwatch Somerset

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The Health and Social Care Act of 2012 put people at the centre of their health and social care. To help realise that ambition, a Healthwatch organisation was set up in every local authority area across England. Each one is a key part of its local community, and works in partnership with other organisations in its area. For Healthwatch Somerset, this includes Somerset County Council, the NHS, local hospitals and voluntary organisations.

The Healthwatch Somerset service is run by Evolving Communities CIC, a community interest company limited by guarantee and run by a board of directors who are responsible for its strategy and overall management.

Healthwatch Somerset shares evidence and feedback on what people think so that these services meet the needs of local communities. They support volunteers and provide information about what is working well and what needs to change. They can visit services, such as care homes and hospitals, see what is happening and report back to commissioners. You can see what happens after you tell them about your experiences on the Healthwatch Somerset website.

Healthwatch Somerset in one minute from Healthwatch Somerset on Vimeo.

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General info

Further information

  • Are you eligible
  • Healthwatch Somerset works independently on behalf of children, young people and adults, and lets them have their say about local health and social care services. They need people to say what’s going on in their area so that they can help services change and improve.

  • How to access
  • To find out more phone 01278 264405, email or visit

  • When is it available
  • The Healthwatch Office is open between 9am and 5pm Monday to Thursday (except Bank Holidays).