The Family Intervention Service (FIS) is a specialist county-wide service developed through the joining of established Team 8 and getset level 3 services. It offers support to children and young people from birth up to 18 years and their families where multiple complex issues are present.
The aim of combining these two services is to prevent overlap or confusion over roles and responsibilities, with a clearly defined service specification for our families, communities and partners.
The service will provide increased flexibility over operating hours and aid co-ordination by operating between 7am to 10pm, including a duty service for over 10s in crisis after 5pm and at weekends.
There are two Family Intervention teams in each of the four district council areas, a total of 8 teams. They will work closely together with partners and communities to provide effective support for families experiencing complex issues with a better, more focussed use of the Council’s resources in meeting family needs.
The target groups for the service are families experiencing complex needs where at least two of the following needs are present:
The team may work with families where an individual over 18 has Special Educational Needs, is at risk of homelessness or where younger children are in the home dependent upon team capacity and local managerial agreement.
Support for a Young Carer
‘…. A person under 18 who provides or intends to provide care for another person (of any age, except where the care is provided for payment, pursuant to a contract or as voluntary work).’ Children and Families Act 2014 Section 96
Children and young people may be caring for a parent, sibling or other family member which can have a huge impact on their emotional, physical and social well-being. To request support for a young carer including access to Young Carers respite groups an EHA must be completed in which the role of young carer is identified. The Young Carer box (drop down) should be selected and the EHA forwarded to: firstname.lastname@example.org
For any queries regarding Somerset Young Carers Service email YoungCarersmailbox@somerset.gov.uk
FIS Briefing Document
Contact provider for details
Requests for Involvement
If you think your family or a family member would benefit from a service please speak to a professional such as your GP, School, PFSA, Health Visitor or similar
Professionals should make requests for consideration of a service through the Early Help Hub using the Early Help Assessment (EHA), indicating they are requesting consideration of a service to FISRequests@someset.gov.uk