John and Kat dropped in to Penrose School to meet parent carers and show them the latest developments on the website.
The parents reminded us that looking after their children is a busy and time consuming job, so they need the website to be as simple and easy to use as possible. They don’t want to be reading through pages of information to find contact details or policies. A lot of people use their phone to access the internet, so a mobile-friendly website is essential.
We had some great feedback about improvements we could make to the search filters. Searching is an integral part of the website and we need to get this right so people can easily find the information and services they need.