To help shape and improve SEND services in Somerset, while monitoring improvement, Somerset County Council, NHS Somerset Clinical Commissioning Group and Somerset Parent Carer Forum has launched a survey to hear from the following groups:

  • carers/parents of children or young people who are receiving support from Education, Health and Social Care,
  • the children and young people themselves and
  • the practitioners who are supporting them.

Everyone is encouraged to get involved to provide a clear picture of what has gone well, or wrong, in your experience of the whole service received by families, as well as any suggestions you might have for improvements.

The survey, which is called the 360 Survey, is anonymous, confidential and cannot be linked to you personally.

Complete the short online survey here:

Parent and Carer Survey

Child or Young Person Survey

Staff Survey

If you would prefer to complete a paper copy, or need help to complete the survey, please contact the Somerset Parent Carer Forum, who will be pleased to help, in one of the following ways:


Phone: 01458 259384

Text: 07543 680365

The survey will close on Friday 9 July at midnight. The results of the survey will be published on Somerset’s Local Offer website in September 2021.

The information collected from this latest survey will be compared to the results from previous 360 Surveys that took place in 2015 and 2019.

Somerset County Council and NHS Somerset Clinical Commissioning Group are working hard together to improve Somerset’s services for children and young people (aged 0 to 25) with Special Educational Needs and/or Disabilities (SEND). The work being undertaken is outlined within the Written Statement of Action (WSoA) and divided into Improvement Priority (IP) areas. The 360 Survey informs the work that we do and includes measures taken from across the IP areas.